FAQs
What is a rugged device?
Rugged devices are built to withstand extreme environments—resistant to water, dust, drops, vibration, and temperature fluctuations. They’re designed for demanding industries such as warehousing, logistics, manufacturing, field service, construction, and public safety.
Who uses rugged tablets and laptops?
Rugged tablets, laptops, and handhelds are used by warehouse teams, field technicians, first responders, and industrial operators who need reliable computing power in harsh conditions where standard electronics would fail.
What’s the difference between fully rugged and semi-rugged devices?
Fully rugged devices meet the highest MIL-STD and IP ratings for durability and can survive drops, rain, dust, and temperature extremes. Semi-rugged models offer a balance between toughness and portability—ideal for indoor applications or light field use.
What brands do you carry?
We partner with trusted manufacturers such as Zebra, Getac, Panasonic, Durabook, and Honeywell, offering a wide range of rugged tablets, laptops, barcode scanners, and accessories.
Can rugged tablets be mounted on forklifts or vehicles?
Yes. We offer vehicle-mount and forklift-mount kits designed for vibration resistance and easy data access, ideal for warehouse, logistics, and field operations.
What are intrinsically safe devices?
Intrinsically safe tablets, laptops, and smartphones are certified for hazardous locations (Class 1 Div 1/2, ATEX, IECEx) where flammable gases or dust are present. These devices are engineered to prevent sparks or heat buildup that could trigger ignition.
Do your devices support barcode scanning and RFID?
Yes. Many of our rugged tablets and handhelds include integrated 1D/2D barcode scanners, RFID readers, and NFC modules, or can connect to external scanners via USB or Bluetooth.
How can I request a quote or demo?
You can request a quote directly on our Contact page, or call 855-RUGGED5 (855-784-4335) to speak with a rugged device specialist.
Can I customize my device configuration?
Absolutely. We can help you select or configure devices with the right processor, memory, display, communication ports, and integrated modules for your workflow and environment.
What kind of support do you offer?
Rugged Devices provides technical support, warranty assistance, and integration guidance. We help ensure your hardware and software systems work seamlessly from deployment to operation.
Do you offer bulk or enterprise pricing?
Yes. We provide volume discounts and enterprise solutions for businesses equipping multiple teams or facilities. Contact our sales team for a customized quote.
